Last updated: Saturday 9th November 2024

Introduction
Truro Homeless Action Group (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, and store personal information you provide to us, as well as your rights in relation to that information.

Who We Are
Truro Homeless Action Group
Email: secretary@trurohomelessactionactiongroup.co.uk

What Data We Collect
We may collect and process the following information:

  • Personal Information: Name, email address, and contact details when you subscribe to our newsletters, request information, or interact with us on our website.
  • Usage Data: Information on how you use our website, including IP address, browser type, and browsing patterns.

How We Use Your Data
We use the information we collect to:

  • Provide the services you have requested, such as newsletters or event updates
  • Respond to your inquiries or requests
  • Improve our website, products, and services
  • Ensure compliance with legal obligations and protect our legal interests

Legal Basis for Processing Your Data
Our legal grounds for collecting and using your personal data are:

  • Your consent, where applicable
  • Our legitimate interests, such as improving our services and website experience
  • Compliance with our legal obligations

Sharing Your Data
We do not sell, rent, or trade your personal information to third parties. However, we may share information with:

  • Service Providers: Trusted partners who help us operate our website and provide services to you
  • Legal Requirements: If required by law, we may disclose your information

How We Store and Protect Your Data
We store your data securely and take appropriate measures to protect it from unauthorized access, disclosure, or loss. Personal data is retained only as long as necessary for the purposes outlined in this Privacy Notice or as required by law.

Your Rights
You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to any inaccurate information
  • Request the deletion of your personal data in certain circumstances
  • Withdraw your consent to processing, where consent is the basis

If you’d like to exercise these rights, please contact us at [Contact Email].

Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website usage. For more information, please see our [Cookie Policy].

Changes to This Notice
We may update this Privacy Notice occasionally. We encourage you to review it periodically for any changes.

Contact Us
If you have any questions about this Privacy Notice or your data rights, please contact us at:
Email: secretary@trurohomelessactionactiongroup.co.uk